Terms & Conditions
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Seller Information
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Ai Wish
10581 W.Pico Blvd., Los Angeles, California, United States 90064
333 Alameda st #209 Los Angeles, California, United States 90013
Phone:310-208-7033
E-mail: info@ai-wish.com
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Contact Person
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ask; aiwish Customer service
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Handling Charges
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How to Order
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Once you're done shopping, checking out is easy. You may always view the items you have added to your cart by clicking "view cart" button. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page.
Once you are viewing the contents of your cart and need to change the quantities you have to go back to the shopping menu.
Once you are ready to checkout with the items in your shopping cart, click on the checkout button in your shopping cart. At this point if you have not registered with us before, you will need to click on register to sign-up for a new account. If you have already registered with us before, simply sign-in using your email address and the password that you created for the account.
Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes.
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Delivery time & date
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Orders placed Monday-Friday before 1 PM CST will begin processing that day, excluding holidays, and will ship within 48 hours pending availability and credit verification. All orders placed after 1 PM CST will begin processing the next business day, and ship within 48 hours. Orders placed on Friday after 1 PM CST on Fridays will begin processing on the following Monday. ai-wish.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need to confirm availability.
We use UPS or USPS for delivery, and therefore are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. We do not offer Saturday delivery.
*DELIVERY TIME DOES NOT INCLUDE SATURDAYS & SUNDAYS OR HOLIDAYS
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Payment Method
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Credit Card , PayPal
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Exchanges/Returns
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By accessing, browsing and/or using this web site, you acknowledge that you have read, understand and agree to be bound by these terms and conditions, including our Return and Exchange Policy, and you agree to comply with all applicable laws and regulations. We are not responsible for typographical errors related to pricing and reserve the right to contact you and advice of the corrected information prior to processing your order.
Return Policy
•Merchandise must be returned within 7 days.
•Merchandise must not be worn, altered, or washed.
•Merchandise must have all tags attached.
•Footwear must include the original shoe box in its original condition, without postal labels.
Damages to or omission of this box may result in a fee.
•Please Note: Shipping and handling charges are not refundable.
•Final Sale items may not be returned.
If you do not agree to these terms, please do not use our web site.
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Special Terms of Return Policy
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The new policy is effective for orders placed Jun 5, 2013 going forward. Please note returns/exchanges will not be accepted after 7days.
We must receive the authorized merchandise for return NO LATER than 7days after RA number has been issued.
Please note on exchanges for different sizes or colors the purchaser is responsible for shipping charges. All full-price shoes may be exchanged for another size or returned as long as not worn and they are returned in the original shoe box. The original shoe box is not to be used as the means of return shipment, but it must be returned inside another shipping box. If original shoe box is damaged or not returned we will not accept the item for return and will return to the customer at their expense by charging the original credit card used for purchase.
HANDBAGS,UNDERGARMENTS,SWIMWEAR,JEWELRY are all FINAL SALE.
ALL SALE ITEMS, AND FINAL SALE ITEMS WILL NOT BE ACCEPTED FOR EXCHANGE OR RETURN. NO EXCEPTIONS.
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